About Us

CWA Local 3204 About Us
279 Logan St SE, Atlanta, GA 30312	PH 404.688.1256	FAX 404.688.6236
Executive Board	Job Stewards	Mission Statement

Contracts Represented by CWA local 3204

Avaya

AT&T Advertising Solutions (AKA BAPCO)

AT&T Internet Services (AKA .Net)

AT&T Southeast (AKA BST including BASC, BCS, BBI, BBS)

AT&T Mobility (AKA Wireless)

AT&T Utilities (AKA BSW)

National Internet Services Contract

Communications Workers of America (CWA), America's largest communications and media union, represents over 700,000 men and women in both private and public sectors, including over half a million workers who are building the Information Highway.

Local 3204 represents approximately 5000 telecommunications craft employees in AT&T and AVAYA policing 7 different contractsAs a democratic union, CWA elects its leaders by direct vote of the membership, at both the international and local levels. In our local, all dues-paying members have the right to vote -- and run -- in elections to pick our four officers and five other Executive Board members.

Local members also vote to pick our delegates to district and international conventions. Officers, Vice-Presidents, Stewards and staff handle day-to-day decisions with direction from the board. Our contracts set wages and defines benefits, working conditions and job security for all represented employees in our bargaining units. The Contracts are negotiated by designated committees of CWA members, officers, and staff. When the two sides reach tentative agreement on a contract, the pact is submitted to the membership for a ratification vote

CWA's Mission Statement

*Improve the standard of living for our current and future members;
*Organize new workers into the union to bring the benefits of collective bargaining to the unorganized;
*Reaffirm our commitment to universal service so that all Americans have equal access to the information highway;
*Educate our members to vote in their own best interests and to build community coalitions at the national and local levels to support workers' rights.
--from President Morton Bahr's Opening Address at CWA's 56th Annual Convention, June 13, 1994

CWA's Vision

Local 3204 is an organization that recognizes and responds to the ever-changing needs of its members through trust and open communication.

We strive to function as a united and committed team thereby strengthening our ties to one another and to all of our members. We will continue to grow as we instill in one another a sense of pride and understanding in the importance of becoming involved in the CWA family.

Our mission is to serve our members through:
*progressive leadership
*effective representation
*responsive community and political involvement
*aggressive organizing

	Executive Board

	President, Walter D. Andrews, 404 614-3231
	Walter is serving in his third term as President. He has also previously served as Executive Vice-President, Company Rep and Chief Steward in his 30 years with CWA. He has 31 years of service with AT&T (formerly BellSouth) as an Electronic Tech and also held the Toll testing Tech title. Walter is also the President of the CWA National Minority Caucus, The Executive Vice-President of the Georgia AFL-CIO.

	Executive Vice-President JC Smith, 404 614-3224
	JC is in his second term as Executive-President. He has previously served as Vice-President and as an officer with the Marietta Local. He has more than 40 years of service with AT&T (formerly BellSouth) as a Service Consultant and has previously held the titles of Services Tech and Facility Tech. JC has served on the 1995, 1998 and 2009 Bargaining Teams.

	Secretary/Treasurer Tracy Duncan, 404 614-3220
	Tracy is in his first term as Secretary/Treasurer. He has previously served as Vice-President. He has more than 30 years with AT&T (formerly BellSouth) as a Service Rep and also held the title of Admin Reports Clerk. He was certified as a job steward in 1990. Tracy is active in politics and ran for the State of Georgia House of Representatives in District 34.

	Vice-President BAPCO, Karen Carr, 404 614-3222
	Karen is in her fifth term as Vice-President. She has 22 years as a Collections Rep with AT&T Advertising Solutions formerly known as BAPCO. Karen has served on the Bargaining Teams for the last 4 contracts. Karen has coordinated the BAPCO Ad Hoc meetings for many years.

	Vice-President AT&T Outside & CO Techs, CPE, Utilties, Nat'l Internet Services Techs, AT&T Wireless, Melissa Pike, 678 910-0970
	Melissa is in her second term as Vice-President. She has 11 years of service with AT&T (formerly BellSouth) as a Sales Associate and was previously a Customer Service Associate. She chairs our Safety and Bylaws Committees and is politically active, serving as the Vice-Chair for the 6th Congressional District for the Georgia Democratic Party. She also bult and maintains our Website.

	Vice-President AT&T Tucker Wholesale, Internet Services Centers, BASC Kim Ball, 404 614-3230
	Kim is in her first term as Vice-President. She has 24 years of service with AT&T (formerly BellSouth) as a Dispatch Assistant and has previously held the title of Network Assitant. She chairs our Women of Excellence Committee and was previously our Partnership Representative. Kim is the District 3 representative on the CWA National Women's Committee.

	Vice-President AT&T , Elise Maloof, 404 614-3714
	Elise is in her first term as Vice-President. She has more than 30 years of service with AT&T (formerly BellSouth) as a Service Consultant and was previously a Service Rep. She has been the Benefits Coordinator since 1999 for all 7 contracts in Local 3204. She was certified as Job Steward in 1988.